Shipping policy

Last updated: August 23, 2026

Thank you for shopping with Salams. We aim to process and deliver your order as efficiently as possible.

Processing Time

Orders are generally processed within 1–3 business days after payment is confirmed.

Once your order has shipped, you will receive a confirmation email containing tracking information when available.

Shipping Times

Standard U.S. shipping typically takes approximately 5–10 business days from the date of dispatch.

Delivery times are estimates and may vary depending on your location, the product ordered, the shipping carrier, fulfillment location, weather, holidays, or other circumstances outside our reasonable control.

Shipping Costs

Shipping charges, if applicable, are calculated and displayed at checkout based on your order, shipping destination, and available delivery method.

We may periodically offer free shipping or other shipping promotions. Any applicable promotion will be displayed on our website or during checkout.

Order Tracking

Once tracking information becomes available, we will send it to the email address associated with your order.

Please allow some time after receiving your tracking number for the carrier's system to update.

Multiple Shipments

Some products may be fulfilled from different warehouses, suppliers, or fulfillment locations. As a result, products from the same order may occasionally arrive in separate packages or at different times.

You will not be charged additional shipping solely because we choose to fulfill your order in multiple shipments.

Delivery Delays

Estimated delivery dates are not guaranteed. Delays may occur because of carrier disruptions, weather conditions, holidays, incorrect or incomplete addresses, inventory availability, fulfillment partners, or other circumstances outside our reasonable control.

If your shipment appears significantly delayed, please contact us and we will assist you in reviewing the available tracking information.

Incorrect Shipping Address

Please review your shipping address carefully before completing your order.

If you notice an error after placing your order, contact us as soon as possible. We will make reasonable efforts to update the address before fulfillment begins, but we cannot guarantee that changes can be made after an order has been processed or shipped.

Questions About Shipping

If you have questions about your shipment, please contact us:

Email: support@salams.store

Please include your order number whenever contacting us about an existing order.